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Contact Us

Pay Digital Credit Union — A global force in trade finance, here whenever you need us.

GET IN TOUCH

Drop Us a Message for Any Query

A leading global financial establishment providing high-quality international banking services.

Address

301 East Water Street, Charlottesville, VA 22904 Virgina

Email

support@padigetcu.sbs

Support Availability

Online support available 24/7 for urgent account matters.

Fast Response

Most inquiries are answered within one business day.

Confidential & Secure

Every message is handled with strict confidentiality.

Real People

Speak with knowledgeable support staff, not a bot.

VISIT US

Branch & Office Hours

Our doors and digital channels are open to serve you. Visit a branch for in-person support or reach us online any time.

Monday – Friday8:00 AM – 6:00 PM
Saturday9:00 AM – 2:00 PM
Sunday & Public HolidaysClosed (Online support available)
Online Banking & Support24/7
Bank branch interior
RIGHT TEAM, RIGHT ANSWER

Department Contacts

Reach the team best suited to help with your specific need.

Customer Support

General account questions, card issues and day-to-day banking help.

support@padigetcu.sbs

Loans & Credit

Personal and business loan applications, rates and eligibility.

Visit Business Loan page
Business Banking

Business accounts, treasury services and corporate solutions.

Visit Business Banking
Diaspora Banking

Support for customers banking with us from abroad.

Visit Diaspora Banking

Prefer to Chat?

Our live chat and social channels are monitored throughout business hours for quick answers.

Facebook Twitter WhatsApp

Find a Branch Near You

Our branch locator is coming soon. In the meantime, reach out to our support team and we'll point you to the nearest Pay Digital Credit Union location.

Ask Support
SECURITY FIRST

Noticed Suspicious Activity?

If you suspect fraud on your account or have received a suspicious message claiming to be from us, report it immediately so we can secure your account.

Report Fraud
FAQS

Support FAQs

For general queries, the contact form on this page or our support email reaches us fastest. Urgent account or security concerns should be reported via the Security page immediately.

Most messages submitted through our contact form receive a response within 24 hours during business days.

Yes. Our branches are open Monday to Saturday during the hours listed above. Contact support if you need help locating the nearest branch.

Our Loans & Credit team handles all business financing queries — visit the Business Loan page or use this contact form and select "Loans" as your subject.

We're Here to Help

Whether it's a question about your account or a new banking relationship, our team is ready to assist.

Send a Message View FAQs
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Frequently Asked Questions

Find quick answers to common banking questions.

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Security Center

Learn how we protect your account and how to report fraud.

Learn more

About Us

Discover our mission and the team behind Pay Digital Credit Union.

Learn more
Join our team
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Team Members
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Careers

Pay Digital Credit Union welcomes talented professionals to join our young and dynamic team. We are looking for highly qualified professionals, graduates and financial specialists who share our values of integrity and excellence to grow with us.

500+
Team Members
50+
Open Positions
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